Thank you for your feedback. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. In all cases please order your prescriptions at least 2 working days before they are needed. NR17 2AF Map. How on earth am I supposed to make an appointment? We make it easy to register you and your family. We are a family general medicine practice. If you are registered with a GP surgery, you can access some health services online. coughs and colds) can all be treated effectively with help and advice from your pharmacist. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. order repeat prescriptions. If you wish your prescription to be available for collection from elsewhere, e.g. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. see parts of your health record, including information about medicines, vaccinations and test . We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. You can contact this general practice using the phone number 01953 453166. We will use a cookie to save your choice. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Check symptoms, find possible treatments and find out when to seek help. Attleborough Surgery is a GP/Doctors practice in Attleborough. We would also like to use analytical cookies to understand how our site is used and improve user experience. Toggle navigation Find-My-Doctor.co.uk. Or they might be able to let you know when it's ready to collect. NR17 2AS Map, Queens Square SurgeryQueens Square NR17 2AS Map, Queens Square SurgeryQueens Square Some high street pharmacies also deliver. Find out how to renew your repeat prescriptions. Or they might be able to let you know when it's ready to collect. By asking your local pharmacist to request on your behalf. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Norfolk If you are registered for online access then you can order your prescriptions by following the directions after logging into . Proxy. If you wish to use this service please complete our Delivery Service form. Including Station Road and Queens Square branches. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. NR17 2AF Map. Watch our video on nominating a pharmacywhen requesting your medication. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Attleborough I work full time so cannot sit on the phone for an hour waiting for someone to answer. Page last reviewed: 21 August 2020 Receive your test results, get a referral or tell us you've changed your home address. You can also find out if you are entitled to free prescriptions. Send secure messages to your GP. The Nominated pharmacy section with a nomination. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. We will use a cookie to save your choice. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Flu vaccinations - Under 65 At Risk Groups. There's more information about prescriptions in your NHS account. Send secure messages to your GP. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. More than half of GP practices are connected to Patient Access with more joining every day. Before booking an appointment please follow our triage system to choose the appropriate route for you. items per standardised prescribing unit (see definition). We make it easy to register you and your family. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. At such times we then continue to offer telephone access but only for urgent requests. Analytical cookies send information to Google Analytics. My mother left hospital with a head injury. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Station Road SurgeryStation Road Let us know your preference. NR17 2AS Map, Queens Square SurgeryQueens Square This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. I cannot find a way to get an appointment. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Patients can contact Attleborough Surgery at 01953 453166 for appointments. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. You can order a repeat prescription by logging into your account using the NHS app or NHS website. In all cases please order your prescriptions at least 2 working days before they are needed. Care Quality Commission Inspection Ratings. Select Repeat Medication from the menu, then New medication order. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. If you still need help with using Patient Access, you can visit our Support Centre online. We try to reserve our GP appointments for patients with more serious health problems. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. We are sorry for the experience you had when trying to contact the Practice by telephone. NR17 2AS Map, Queens Square SurgeryQueens Square The website sends you round and around in circles. Diabetes - Managing Blood Glucose Level (HbA1c). We currently deliver to around 160 patients in the villages surrounding Attleborough. Attleborough Surgery is a GP practice in Attleborough, Norfolk. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. The NHS Access app is no longer working. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. By continuing to use this site you are agreeing to itsuse of cookies. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. We've put some small files called cookies on your device to make our site work. This means you can order your medicine when you need it without having to see a GP until your next medicine review. We do not accept telephone requests for repeat prescriptions. Using your NHS account. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. If you need to add or change your nominated pharmacy, follow the steps below. As I type this I am number 15 in the call queue! Website and Digital Marketing by White Bear. Message your practice. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Select the pharmacy of your choice from the list provided. Change your contact and personal details or change your password. We would also like to use analytical cookies to understand how our site is used and improve user experience. Check with your GP practice to see if they offer the service. Before you make your choice you can read more about our cookie policy. Flu vaccinations - Aged 65 and over group. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Attleborough Proxy. Find out how to renew your repeat prescriptions. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. We'll be in touch shortly. Medical record. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. Notice Some pharmacists also offer other services like diabetes and blood pressure monitoring. We continue to work to resolve these issues as soon as we can. 56.7% vaccinated, of 1602 eligible people. 56.78% were satisfied, of 213 respondents. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . NR17 2AF Map. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. NR17 2AS Map, Queens Square SurgeryQueens Square Repeat medication. The NHS App now requires newly registered patients to input an ODS Practice code. order repeat prescriptions. My Account. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Attleborough In the transfer over, all repeat medication also now needs to be newly authorised. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Before you make your choice you can read more about our cookie policy. Send your request by post or fax it to your normal surgery of attendance. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. NR17 2AS Map, Queens Square SurgeryQueens Square There are also other online services and apps you can use to order a repeat prescription. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. She was told to have it checked after 4 days. NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. You have nominated your pharmacy of choice. Station Road SurgeryStation Road Station Road SurgeryStation Road Manage an account on behalf of another patient or relative. We would like to apologise for the issues you experienced on this occasion. here. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months.

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