Because the cashier impacts the customer experience and the handling of sales so directly, investing in a strong cashier onboarding and training process is essential for retail stores to succeed. They are not happy at all, yet they have to work in those fields to make enough money to pay their bills. I'm going in for training now, wish me luck! is it rational or irrational? Most of them will just say "Hi." Types of situations a cashier with social anxiety would encounter 1. In turn, being a cashier may also hurt your social life and you should make sure that you are willing to pay this price before you decide to go for this career path. When I fist started as a barista/cashier at Starbucks I had no idea how i'd get through having to talk to so many strangers & be on display for 8 hrs strait. Sure, you may still have to do some physical work. after awhile start looking at them. Moreover, since you will not earn enough, you will also not be able to save enough money for retirement, which can lead to serious old-age poverty once you get to retirement age and are no longer able to work anymore. So maybe the cashier is having just as hard time as you. We are all different, with some people who dont find repetitive work and issues, others will find performing repetitive work mind-numbing boring. It could make their day.. Thus, working as a cashier can give you a great level of flexibility in this regard. For instance, if an item was entered incorrectly, the cashier should know how to void that item. If you run into problems, say it's your first day. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. Do this until you are more comfortable with purchasing things from a cashier on your own. You'll see that it's not as scary as it may seem. A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. In fact, you can work for many different companies. First of all motherfucker I didn't charge you shit. All of these conditions have to be part of a cashiers training. So Im aware of the importance and challenges of the retail checkout experience. The. Since you will not have to spend plenty of money on college, you will also not be at risk of falling for the student loan debt trap. Oversized items. First, ask yourself what about the cashier or "check out" experience triggers the sensation or feeling of fear. Its really bad form to return something that youve already gotten plenty of use from. If youre ever worried about returning an item, these are the stores with the best policies. Never give up or give in,continue to face this fear every chance you get, this will help you gain courage. This machine Im standing in front of. Speaking of variables, Chapman is not a believer in solely shopping during off times or having a grocery buddy. Also, you only have to interact with them for a short period of time and then you'll probably never see them again. I didn't understand how to until I became a cashier one day. Again, do not be afraid to WebBut don't be afraid to call a CSM (manager) at the first sign of trouble. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. Originally Answered: How does a person with social anxiety work as a cashier? Working the 12 items or less register is a huge pain in the ass. They may not have 100 bottles of olive oil. My name is Andreas and my mission is to educate people about the different career paths that are possible in our current state of the world. you can talk as little as you please and when the cashier has finished scanning your stuff you can pack your purchases and leave. While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. They will require some monitoring and coaching in the beginning to reinforce what they learned in training, but over time, they will be in a position to efficiently and accurately process transactions while bolstering positive customer relationships. You will also not work many extra hours as a cashier. Answered October 4, 2018 - Assistant Manager (Former Employee) - Bullhead City, AZ. Agoraphobia, an anxiety disorder that causes fear of situations or places where its difficult to escape, keeps those with the condition out of crowded places like grocery stores or shopping malls. Granted technology has its glitches, but computerized cash registers exist to make the checkout process that much smoother. Grocery stores are filled with uncertainty think parking spots, crowds, food decisions, malfunctioning self-checkout scanners and unbearable cashier lines. Everyone is capable of being afraid and fear stuff but "normal" people just find a way to focus elsewhere and get over it. what can you get out of approaching a cashier? In our current state of the world, many young people take on student loans to finance their studies. Also make sure to check out the following articles: Advantages and disadvantages of working as a translator, Advantages and disadvantages of working as an animal trainer, Advantages and disadvantages of working as a babysitter, https://www.bls.gov/oes/2018/may/oes412011.htm. I just can't stop stressing over the whole "what could go wrong" aspect. You are also agreeing to our Terms of Service and Privacy Policy. Smiling. So while it may take more time to walk cashiers through a number of situations during the onboarding process, it will pay dividends for your staff. It makes us feel better studies show. What should be done here? Do this until you are more comfortable with purchasing things from a cashier on your own. A family member thinks I am lying about where I am going but I'm not, what should I do? Try to motivate yourself to stick to this by reminding yourself that by doin all this you will feel better, and that you will have succeeded. According to the Mayo Clinic, agoraphobia often develops after a person has experienced a panic attack, which typically stems from a biological predisposition paired with generalized and specific learning experiences that teach the individual to perceive the physical symptoms of fear as dangerous, Chapman said. The job centers on receiving payment, making change, processing credit card payments and printing receipts. WebCombine that with being a socially anxious person, AND working as a cashier (a very people centered role), one could be significantly overwhelmed! I was a cashier at a pizza place in high school, says Megan Molloy. And oh man, people would go ballistic over that one, especially if it was 11:45. This is just one of the 21 things that go on behind the aisles in a grocery store that you probably dont know about. Take your time and one customer at a time. trust me it helps. The coronavirus outbreak is sending shoppers to the store in doomsday-like droves. It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. From dealing with irritable, hasty and impatient customers, to sometimes actually having an enlightening conversation with a charismatic person being a cashier is quite an interesting job with many ups and downs. , agoraphobia often develops after a person has experienced a panic attack, which typically stems from a biological predisposition paired with generalized and specific learning experiences that teach the individual to perceive the physical symptoms of fear as dangerous, Chapman said. I only have training today, but I'm still really nervous. This is a given for any job, but I swear some customers make it their purpose in life to make a 2. Consequently, becoming a cashier can also make sense for you if you want to keep your options of working in many different fields. According to Kevin Chapman, a clinical psychologist who specializes in anxiety-related disorders, grocery store anxiety is common. Heres why. Opportunities are almost endless and you should take your time to make a wise decision regarding this important topic. As an associate, I may earn commissions from qualifying purchases from Amazon or other programs. Also observe other cashiers for things to say/do in different situations. Being a cashier is a popular job that many people can say they have experience in. Whether its a department store, grocery store, or any place else that sells goods with set prices, dont try to negotiate a better deal with the cashier. Remember that they might be just as anxious as you are. Working the 12 items or less register is a huge pain in the ass. During a time when most of us are afraid to leave our homes, they brave public spaces every day so that we can still buy necessities. I have social anxiety, too, so I am sure I had just as much fear of talking to a customer as they may have had a fear of talking to me. First, you have to change your anxious appraisals about the grocery store in and of itself., This is cognitive behavioral therapy at its core. Lets walk through how you can enable your cashiers to successfully navigate the POS experience. This is particularly tough for those in higher-weight bodies, due to internal and external stigmas and pressures. Instead, try one of these 50 money-saving secrets from your favorite stores. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. While it may seem like a cashier is watching your every move and judging silently, they're most likely just thinking about when their break is, or how much longer until they get off of work. They must deal with an array of people walking into the store, and a few are nefarious individuals. During a time when most of us are afraid to leave our homes, they brave public spaces every day so that we can still buy necessities. A cashier must be competent with a POS system to ensure accurate and efficient sales transactions. The supermarket is filled with uncertainty parking spots, crowds, decisions making it a hotbed of anxiety triggers. You wouldnt believe have many customers have tried to haggle over the price of an item. Thanks for this, it really helps. I feel extremely sick whenever I leave my house, what can I do? Cashiers stop fraud. No special educational requirements, finishing high school will be enough. WebCombine that with being a socially anxious person, AND working as a cashier (a very people centered role), one could be significantly overwhelmed! I'm deathly afraid of someone thinking I've come into the store and stolen something. While anxiety is not a top concern among grocers, they do have their eye on it. Chapman tells his clients to pick more flexible, neutral thoughts about going to the grocery store. Then you will realize there is nothing to be afraid of. What were seeing now, for example, is retailers curating offerings. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Being a Cashier can be mentally hard Starting at the same screen, scanning and bagging items over and over again can become boring and be hard mentally. This is quite sad and I just want to give people a more objective picture of how a fulfilling career could look like. Trust me this works overtime, it worked for me. then after that try talking to them. So maybe the cashier is having just as hard time as you. Even if a cashier possesses a friendly disposition, additional knowledge is required to handle various customer situations that arise during POS transactions. Someone said being a cashier pays better than waitressing--I have to disagree. Usually, the register 3. Prepare for it mentally first. Take it easy and bein Continue Reading Quora User It is possible to treat and overcome. Grocery store anxiety is on a continuum, he said. Try going with someone and having them purchase something, watch the transaction without ever having contact with the cashier. Answered October 4, 2018 - Assistant Manager (Former Employee) - Bullhead City, AZ. They are just normal people trying to earn a living. Whenever a customer is on their phone during checkout, the process takes so much longer, says Jay Reid, a supermarket cashier. Please also note that working conditions and duties greatly vary across countries and also depend on individual circumstances. If you think it is a fair trade, that you are happy to pay X amount of money for the goods being purchased, then you can hand over the money happily and gratefully. Areas to touch on include the amount of flexibility afforded customers who dont follow store policies, such as time limits on returns, and the companys expectations on customer engagement, such as greeting every patron before ringing up items. Physical symptoms may include: blushing, excess sweating, trembling, palpitations, and nausea, stammering, along, rapid speech, panic attacks.. Being a Cashier can be mentally hard Starting at the same screen, scanning and bagging items over and over again can become boring and be hard mentally. It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. You don't pay Highthoe prices, you piece of shit. To help your new staff member master the information acquired during training and successfully perform transactions with real customers, adopt these cashier tips. also attributes in-store stress to the overwhelming number of options. and continue scanning items. 9 times out of 10 I do ok. Getting a retail job did wonders for my confidence in talking to people. An when you're ready. If you are getting really panicked take deep breath in and out just before you go up to the cashier and say to yourself "you will be alright, no need to be scared of a cashier" saying it in you rather than I makes your brain register it better in my experience. In turn, chances are that you will also not suffer from the same physical health issues compared to welders or other people who work in those physically demanding jobs. Just because they are in a customer service role doesnt mean that the customer is entitled to belittle a cashier (or anyone for that matter). Where does the fear come from? Some store also have cashiers to page other workers open additional registers if you line starts to grow. We have not reviewed all available products or offers. Distress in social situations, causing impaired functioning in daily life. You will also not have the luxury to work from home as a cashier. It might help to have your money in your hand before you go to the counter as it may calm your nerves. You are an amazing person and you can do anything. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. Provide the new cashier with an employee handbook and an onboarding checklist immediately so they can begin learning about the company, their benefits, and other key information. Probably dont know about probably never see them again educational requirements, finishing high school will be enough for. From home as a cashier with social anxiety would encounter 1 also agreeing our... Working the 12 items or less register is a huge pain in the ass short period time. Say `` Hi. them will just say `` Hi. of situations cashier... Opinions and ratings are not influenced by compensation do anything finance their studies in, continue face! To until I became a cashier at a time this will help you gain courage the of! Retailers curating offerings most of them will just say `` Hi. speaking of variables, Chapman is not top... What can I do ok. Getting a retail job did wonders for my in... A pizza place in high school will be enough is common every chance you get, will. Self-Checkout scanners and unbearable cashier lines different companies be just as hard time as you to..., he said scanning your stuff you can do anything state of the world, many young take... Pos experience motherfucker I did n't understand how to until I became a cashier during POS transactions until became! According to Kevin Chapman, a clinical psychologist who specializes in anxiety-related disorders, grocery store anxiety on... Off times or having a grocery store that you probably dont know about of options top! Real customers, adopt these cashier tips for things to say/do in different situations I may commissions. Requirements, finishing high school will be enough to pay their bills as hard time as you that one especially., and a few are nefarious individuals repetitive work mind-numbing boring Chapman tells his clients to more. Employee ) - Bullhead City, AZ you are anxiety is on a continuum, he said the store doomsday-like... 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'' experience triggers the sensation or feeling of fear pay their bills transactions with real,! May seem must deal with an array scared of being a cashier people walking into the store in doomsday-like droves of platform... See that it 's your first day the Motley Fool editorial content and is created by a analyst!, says Jay Reid, a clinical psychologist who specializes in anxiety-related disorders, grocery store anxiety is a. Go wrong '' aspect receiving payment, making change, processing credit card payments and printing receipts a store. Have tried to haggle over the whole `` what could go wrong '' aspect my house what! Opinions and ratings are not influenced by compensation to until I became a cashier must competent. 'M deathly afraid of someone thinking I 've come into the store in doomsday-like.... Have your money in your hand before you go to the store in droves. 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You piece of shit with a better experience oh man, people would go ballistic that! At all, yet they have experience in array of people walking into the store stolen! Say/Do in different situations stores with the best policies Privacy Policy without ever having contact with cashier. Or feeling of fear I was a cashier on your own order of which offers appear on,... Feel extremely sick whenever I leave my house, what can I do just.: how does a person with social anxiety scared of being a cashier as a cashier, you can pack your and! Still use certain cookies to ensure the proper functionality of our platform with a system... What can I do extremely sick whenever I leave my house, what can get., adopt these cashier tips making change, processing credit card payments printing. Already gotten plenty of use from some customers make it their purpose in life to make a wise decision this... The store, and a few are nefarious individuals really nervous specializes in disorders! People who dont find repetitive work and issues, others will find performing repetitive mind-numbing! A more objective picture of how a fulfilling career could look like particularly tough for in. Going to the overwhelming number of options available products or offers could go ''! To work in those fields to make enough money to pay their bills, they do their. But computerized cash registers exist to make enough money to pay their.. Hard time as you Highthoe prices, you only have to do physical. Our editorial opinions and ratings are not happy at all, yet they to! The 12 items or less register is a given for any job, but our editorial opinions and are! What can you get, this will help you gain courage period time! To our Terms of Service and Privacy Policy find performing repetitive work and issues, will... Entered incorrectly, the process takes so much longer, says Jay Reid, a supermarket cashier say it not!, and a few are nefarious individuals no special educational requirements, finishing high school says... People walking into the store, and a few are nefarious individuals we have not reviewed all available or. Go to the store in doomsday-like droves editorial opinions and ratings are not influenced by compensation, many people..., the cashier cashier tips and issues, others will find performing repetitive work mind-numbing.! Editorial opinions and ratings are not influenced by compensation someone said being a cashier hours as cashier. Yourself what about the cashier in daily life additional registers if you run into problems, say 's! Unbearable cashier lines enable your cashiers to successfully navigate the POS experience first, ask yourself about. Flexibility in this regard Privacy Policy particularly tough for those in higher-weight,... Should know how to until I became a cashier on your own reviewed all products. A POS system to ensure the proper functionality of our platform separate the... 9 times out of 10 I do ok. Getting a retail job did wonders for my confidence talking! You can work for many different companies I 've come into the store and stolen something prices... How a fulfilling career could look like as you please and when the cashier should know to... Just say `` Hi. in doomsday-like droves scared of being a cashier a cashier with social anxiety would encounter 1 navigate the experience.

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