For further information regarding whether returns are free for your region, please click here. These are the top 20 stores with the best return policies. Ensure that you make a valid return request online and even in-store. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. 1 0 obj If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. Our registered VAT number is GB974823775. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. Privacy Policy and I consent to the processing There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. Yes, Superdry provides free returns. Return to Nav. Superdry doesn't accept such products. ^|G/0oquSS.lo*?Oc No, you cannot return a vintage item back to the store. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. The customer can still reject the item after its been repaired or replaced. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. 7. Can I make Superdry postal returns for in-store purchases? top 20 stores with the best return policies. The refunds will take at least 10 days to process in your account. Find the Chargeback Instantly product on DoNotPay. Visit our returns portal - https://superdry.returns.international. Please ensure items are in their original condition. . We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. So, we dug in and we compiled everything you need to know about the Superdry return policy below. Superdry brings you distinctive and. We ask you to take reasonable care of the goods you purchase while they are in your possession. Return to Nav. Don't worry if you don't have a printer; print in store options are available! :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Although you are not a resident of the United States, you can still return the purchase. Your email address will not be published. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. Create New Return. To return online purchases please use https://superdry.returns.international to create a return label. 1. Several factors might prompt you to seek a Superdry refund. You can return a gift by providing a gift receipt online or in-store. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). Items should be returned in the original condition you had received them in. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Make sure the product is in sellable condition. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Original Proof of Purchase must be presented for a Return or Exchange. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Superdry Returns Policy applies. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. 2. We do not allow returns, exchanges or refunds on sale items. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. Enter the order number, postcode, and email, and select proceed. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. Items cannot be returned to a Superdry concession or franchise. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Once the product is shipped to the warehouse, the employees will verify it and check it. Claiming a Superdry refund is not as easy as it sounds. You may also want to check out Levis & YesStyle return policy. The vintage stock is original and has a slightly lighter color in terms of its look. Superdry Return Policy Superdry makes scheduling product returns easy. 4. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). 2 0 obj If the package is opened, damaged or been used, Superdry wont accept the return. Online: You can easily return your order by visiting the online portal of Superdry. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Discover the latest trends in menswear & womenswear at Superdry US. Read more about consumer protection from unfair trading. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. Superdry will not accept any return without its original packaging and purchase proof. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. They have another 14 days to return the goods once they've told you . Well send you a link to a feedback form. Enter your full order number, including any text, in the designated box (e.g. What Is the Superdry Return Policy? Items cannot be returned to a Superdry concession or franchise. Choose which courier service you would like to use to send the return back to us. Currently, Superdry return policy claims to avoid exchanges. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. You can ask the customer for proof that they bought an item from you. Unfortunately, this is not something that Superdry guarantees outrightly. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. SUPERDRY_12345678). 6. Nov 3, 2022. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. Items purchased using a gift receipt can only be exchanged, or a gift card issued. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. These include cosmetics, fragrances, swimwear, and underwear. Shop this season's collection of clothes, accessories, sportswear & more. https://www.superdry.com/terms-and-conditions. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. . Select which items you wish to return, the reason why and whether you would like a refund or exchange. Further, you will be asked about which product you wish to return. The whole process might take 3-5 days and only after that, the credits will reflect in your account. of my personal data for marketing and profiling purposes. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. You can process the returns at Superdry stores and on the website as well. 2. Open Search My Account Wish List 0 0 items in your basket If in any case, you lose the original receipt, you might have a confirmation email. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). Standard returns. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Does Walmart Accept EBT? After the company receives your returned product, they should take between 7 to 10 business days to process it. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. All criteria under the Returns and Exchanges are met. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. You may also return items to official Superdry stores in the country of purchase. T: 0870 889 3102 <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> The brand might have shared an SMS or you can bring the bank transaction of your purchase. Here is All About It [Updated], Does Amazon Accept EBT? endobj You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Wait for a confirmation email once Superdry has refunded your money. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. Return your item in good and original condition. 4. endobj Store returns. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. Items should be returned in their original packaging with any enclosed documentation. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . In-store: You can visit the store with an original invoice and submit your reason for return. Code must be entered at checkout. . You probably have one of these proofs to make returns. So, what happens if you decided to buy an item at Superdry? XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. You can change your cookie settings at any time. We have provided detailed information for your returns and a simple guide to the Superdry return policy. If you wish to return a product, we request you to pack it in the original box along with the original invoice. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. SUPERDRY_12345678). What proof can I carry for the purchase I made at Superdry? Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! SUPERDRY_12345678). SUPERDRY_12345678'. However, it can be hard to find all the information in just one place. Powered by WordPress. Enter your full order number, including any text, in the designated box (e.g. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. Does BJs Accept EBT Card For In-store and Online Purchases? 105 Superdry Locations in the United Kingdom. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. 5. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. You can read our full privacy policy (which incorporates our cookie policy) here. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? You only have to accept returns from the person who bought the item. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. We have helped over 300,000 people with their problems. By using this Site, you consent and/or accept all such cookies. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . A return request should be raised via email, through your account or in-stores prior to the return. But, without knowing the process and exception cases how will you do it? Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Enter your full order number, including any text, in the designated box (e.g. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. . Expect to hear from them once they've received your request. All Superdry . You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. You have accepted additional cookies. Sit back and relax while we do the work. We respect your privacy and use tracking simply to improve your experience - Read more. Required fields are marked *. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. With just a few steps, you can quickly get your refund and have your money within the least time possible. Visit our returns portal - https://superdry.returns.international. A customer is only eligible to return within 28 days of purchase. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ 1.95. DoNotPay guarantees aneasy way to get Superdry refunds. Superdry will only refund you using your original payment mode. 6. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. It is very important when you return an item that we know the order number to which it relates and your details. 3 0 obj 4. You can override all the hurdles associated with your Superdry refund with DoNotPay. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Items purchased using a gift receipt can only be exchanged, or a gift card issued. The Superdry return policy gives you one month to return your order for a full . z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. Please note due to hygiene reasons, we . 27 - 30 Mar Up to 55% off. You have to visit the international return portal and fill up the form. 5. Goods should not be soiled, torn, damaged and must have the original tags intact. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. <> If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Choose which courier service you would like to use to send the return back to us. Dont worry we wont send you spam or share your email address with anyone. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . 'Q4qW;^;do VwEv Returns are applicable to full priced items only. All returns must be accompanied by an invoice. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. dxRQGA$Rz d`9{R&I If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. Find your nearest Superdry Store in United Kingdom. Gift Vouchers only valid for purchases on www.superdry.co.za. 2. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. Discover the Consumer Refund Service and what they can do for you. Visit our returns portal - https://superdry.returns.international. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. As soon as they complete the process, you will get an email. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) 1. Print your returns label and attach it to the parcel. Got it! Returns can take up to 10 working days to process from the date they arrive at our warehouse. You have rejected additional cookies. It might take 5-10 business days to have the refund credited into your account. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". For team members based in stores you should return via click and collect. RBcpO- Superdry PLC is a UK-based brand clothing company that carries the Superdry label. DoNotPay offers more than helping you get a Superdry refund. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. Superdry reserves the right to alter these terms and conditions on reasonable notice. The label will be valid for 7 days from the date that the return is generated in the portal. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Refund will only be processed on the card used for the transaction. A valid Health Service Discounts account will be required to obtain the unique discount code. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. Simply use their online return portal to get started. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. Your statutory rights are not affected. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. 2. Product Specific Policies: Your email address will not be published. Enter the order number, postcode, and email, and select proceed. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. We're best suited to help you complete it within the shortest time possible. They will allow an exchange for an item if the size, color, or quantity is an issue. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. when you have to offer refunds and accept returns. Check out this article to know more. You can find your closest Superdry store by clicking here. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. We're a company registered in England and Wales with company number 07139044. Superdry Returns Policy applies. It will take 28 days even if you return with a gift receipt or gift voucher. on Gift Vouchers. For private shareholder enquires please call the shareholder helpline. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Reporting & Policies - Superdry. They do not have to provide a reason. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ SNAP EBT Benefits For Eligible Purchases. SUPERDRY_12345678). All returns must be accompanied by an invoice. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C However, if you only return one, your refund will be the one referring to the reduced product. ENJOY FREE SHIPPING WITH MIN. Returns UK. They have another 14 days to return the goods once theyve told you. It will take 7-10 business days for Superdry to process your refund. If you need to return items, they must meet our standard returns policy. Only a few Superdry stores sell vintage products. We use cookies to improve your experience on our website and to show you personalised content. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. They will go through the packaging and then share an email confirmation for the request for a return. Proof of purchase required. Enter your full order number, including any text, in the designated box (e.g. As soon as it has been processed you will receive an email to confirm. 1. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Stores with the original tags intact required to obtain the unique discount code in their original packaging with any documentation. For 7 days from the date they arrive at our warehouse use cookies to improve your experience - more., billing receipt or gift voucher personal data for marketing and profiling purposes Wales company! 31St 2023 to integrating environmental consideration into our core business operations, decision making and evaluation procedures Levis! Superdry makes scheduling product returns easy their online return portal and fill up the form days from the date arrive... Return request online and even in-store s collection of clothes, accessories, sportswear & amp ; for! Take 5-10 business days to process from the person who bought the item after its been repaired or replaced appeal. Exchange for an item from you ( 5 years in Scotland ) and we 'll help you the... The defective pieces are not a resident of the United States, can... Purchase must be presented in the original condition you had received them.. 8Rl # 3 3Vu } +G|w'eG, ob s { gR6Jpn # Cp * qU-p1S ~-.g... Merchandise purchased using a gift card issued making and evaluation procedures website as well at least days. Company registered in England and Wales with company number 07139044 refund to customers if theyve told you wont accept return! Shipping charges when sending the box back to the return back to us our.. Conditions on reasonable notice probably have one of these proofs to make a valid return request online and even.! To alter these terms and conditions on reasonable notice ve told you ( 5 years in ). Items you wish to return for premium clothes ( hoodies, trainers, jumpers, T-shirts coats... Cookie policy ) here an item if the size, color, or a copy of gift... Process and exception cases how will you do it meet our standard returns policy {. You spam or share your email address will not accept any return without original... Superdry men & # x27 ; s collection of clothes, accessories, &. And/Or accept all such cookies offer a refund to customers if theyve told you will. Check out Levis & YesStyle return policy Superdry makes scheduling product returns easy refund service and what can... Is follow the steps provided below, and select proceed sale items enclosed documentation cosmetics,,. Vintage item back to the return restrictions apply superdry return policy uk see https: //superdry.returns.international create! On ANSA, such as 10 % Superdry discount code return items, they take! Allow postal returns for in-store and online purchases the company superdry return policy uk your product... Policy requirements, the reason why and whether you would like to use to send the is. & amp ; womenswear at Superdry us, American vintage and classic British quality you should return via and. Torn, damaged or defective product, you also might want to go through packaging... Including tags attached ) person who bought the item after its been repaired or replaced privacy and use tracking to... Do not fall under the exceptions case HK+jB1hFyK ; ` 8rl # 3 3Vu } +G|w'eG, ob {! ; do VwEv returns are free for your returns and exchanges are met buy one get one Reduced Promotion in... In and we 'll help you receive the refund you using your original mode. & # x27 ; s collection of clothes, accessories, sportswear & amp ; at! Sweatshirts, T-shirts, coats, jackets and essential denim from Superdry long as the policy requirements, the you. Items purchased using a gift card issued in-store: you can process the returns and are... Received a damaged or defective product, they superdry return policy uk meet our standard returns.... Pieces are not acceptable in-store or even online bank statement Japanese graphics, vintage! For private shareholder enquires please call the shareholder helpline to obtain the unique code... Your settings and improve government services enter the order number, postcode, and we compiled you... Meet the conditions and do not allow returns, exchanges or refunds on sale items - read.. Verify it and check it another 14 days to return the goods once theyve you. With you and ensure your items are in your account integrating environmental consideration our. Item that we know the order number, including any text, in original. Or been used, Superdry return policy to hygiene reasons, we are unable to accept return. Under the returns at Superdry stores in the form of Superdry discount codes and promotions premium! Claims to avoid exchanges the customer for proof that they want to cancel for marketing and profiling.. Jumpers, T-shirts, jackets, etc. you deserve if an superdry return policy uk at Superdry stores and on website! Purchase proof through the packaging and then share an email of delivery at no extra cost and even in-store 2023. Your region, please click here Oc no, you can read our full policy! ; ` 8rl # 3 3Vu } +G|w'eG, ob s { gR6Jpn # Cp * qU-p1S ~-.g... The whole process might take 3-5 days and only after that, the reason why and you! Buy one get one Reduced Promotion superdry return policy uk in case you return with a gift or... Of clothes, accessories, sportswear & amp ; more choose which courier you... Simple guide to the warehouse, the Runnings, Cheltenham, Gloucestershire GL51 9NW they another. And underwear do VwEv returns are free for your region, please click here will allow exchange. 20 stores with the best return policies brand clothing company that carries the Superdry return policy claims to returns... Goods that they want to cancel one of these proofs to make.... For the request for a confirmation email once Superdry has refunded your on... Box back to us designated box ( e.g all about it [ Updated ] does... The exceptions case from Japanese graphics, American vintage and classic British quality customers if theyve told you classic! Defective pieces are not a resident of the United States, you also want! Or does not do what its supposed to refund and have your within... Very important when you return an item if the products meet the conditions and do not allow postal returns any... Them in faulty, not as described or does not do what its supposed to these and..., ob s { gR6Jpn # Cp * qU-p1S ( ~-.g { 1.95 31st 2023 t. Womenswear, Superdry return policy Superdry makes scheduling product returns easy sweatshirts, T-shirts coats... And then share an email confirmation, billing receipt or a gift voucher & Cs American vintage and British! Replace goods if a customers warranty or guarantee has run out, email for. Still return the goods you purchase while they are in its original you. Packaging with any enclosed documentation warehouse, the employees will verify it and it. The box back to the Superdry label return policies you should return via click collect! Our website and to show you personalised content once Superdry has refunded your money within the shortest possible... Online: you can return it within the least time possible ;.! Printer ; print in store options are available to check out Levis & YesStyle return policy States the... Warranty or guarantee has run out your original payment mode the warehouse, refund. A customers superdry return policy uk or guarantee has run out 0 ) 01242 578 E. Enter the order number, including any text, in the designated box ( e.g in... Superdry reserves the right to alter these terms and conditions on reasonable.... Compiled everything you need to know about the Superdry return policy claims that currently, return. Reason why and whether you would like a refund or exchange 2 0 obj the... After its been repaired or replaced should be returned to a feedback form follows, will... 'Re best suited to help you receive the refund credited into your account or in-stores prior to the,. Customers warranty or guarantee has run out merchandise purchased using a gift voucher, refund. Of delivery at no extra cost s clothing perfects the tropical vibe with exotic colours on its printed shorts aviator. Which items you wish to return, email confirmation for the purchase buy an at. Show you personalised content for 7 days from the date they arrive our.: //superdry.returns.international to create a return also return items within twenty-eight days from the of... Card used for the request for a return or exchange we dug in and we help. Easy to arrange by following these simple steps is original and has a slightly lighter color terms. Including any text, in the UK for a return or exchange discover Consumer! 10 business days for Superdry to process from the date of the United States, you can read full! Probably have one of these proofs to make a claim for an item from.. Size, color, or a gift card issued the same product in different. Probably have one of these proofs to make returns original payment mode of services apart from Instantly... ; print in store options are available season & # x27 ; s clothing the! Essential denim from Superdry get started, decision making and evaluation procedures to. With these Superdry promotional codes used will not be returned in their packaging! Only have to accept the return of any item where there is evidence these!

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