Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. Pull the front panel from the bottom first then rotate from the top to open it. By using u-tec.com, you accept our use of cookies. If youre using another device, ensure its unlocked before attempting to use the App. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. . Mine just started doing the same thing two days ago, luckily I had my key. I used to work, although finicky about the fingerprints. You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. Make sure this fits by entering your model number. Measure to confirm that the door is between Pia" - 1" (35 mm- 45 mm) thick. Or you can also view the webiste directly. Ultraloq knows that you want peace of mind when using their products in your home. Most programming-related issues can be fixed by power cycling and resetting the device. Can anyone thats out of warranty state that their fingerprint reader still works? But for me, those are two of the major features I was looking for. Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec Account password. Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. It doesnt open or flash red. Set . 1. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. Another factor that might cause this feature to malfunction is that youre removing your finger too quickly from the sensor. It's well-built, comes with all the necessary features right out of the box, and works really well in our experience. Check the depth of the frames hole. The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. Press Ultraloq Button to lock manually. If youre hearing a clicking noise coming from the lock, then it is highly probable that the screws are overtightened. The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. No response at all. For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. new keypad/fingerprint unit - works well. Used to verify your finger and unlock from the outside.Backup Key Hole There will be low battery alert on the lock and App when battery is low. Make sure you have a working 4 AA alkaline battery inserted into the lock. It could be that your finger is wet or youre not covering the sensor properly. Dont know what the fix is. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Knows who has the access to your lock and how. The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. Price comparison from over 24,000 stores worldwide. Fix the alignment of the lock. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. Moreover, you will be able to avoid minor programming errors. They say to be sure and delete the lock off the app to reset it but there is no delete function in the app and not even the gear Icon you refer to. Did someone else try using their fingers before yours? By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. Install and test the lock with the door open to avoid being locked out. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. Add random digits to protect your passcode from prying eyes even with glove. Please note that ShineACS Locks is just writing the Ultraloq U-bolt Pro lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. Step 3. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. Im having exactly this same issue, and my lock is practically new! I have found some issues but realized that it was with my door rather than the unit. This Ultraloq U-Bolt Pro WiFi has a built-in WiFi chip and allows you to connect your smartphone directly to your door lock system through WiFi. So no way to delete a previously registered lock. Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. Delivery man, contractors or service people. Bluetooth, WiFi (2.4GHz, WiFi 802.11 b/g . If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. JasonJoel November 18, 2021, 2:31pm #15. The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. Backup mechanical key for emergency override. Press and hold for 5 seconds and you should see the screen restart. When trying to close the door the mechanism that makes the door close get stuck inside . Open the App, register U-tec account and log in the account.Step 3 Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. Furthermore, clean your finger if it is not working and try again. Open the App, register a U-tec account and log in to the account. The latest log will replace the oldest one once log is full. @Gatoff @Osborne Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, I have the exact same issue and dont know how to fixed it. This post will show you the most common Ultraloq U-Bolt Pro problems and offer suitable Ultraloq U-Bolt Pro troubleshooting solutions. The lock alone garnered at least 3 stars from me. 6 months later can no longer link/pair app to lock (Ultra loq U Bolt not Pro). Beyond those two issues, the lock is great! Check that your phone has a signal and that you have enough battery power. If you want a secure, reliable, convenient, and intelligent door lock for your home door, look no further than the Ultraloq U-Bolt Pro. Low battery notication via smartphone app. Used to insert the key to unlock in emergency situations.Micro USB (5V) Are there any cuts or scrapes on your skin? What are the most common models of Ultraloq U-Bolt Pro? issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. Know who has the access to your lock and how. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock . If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. U-Bolt Pro WiFi and U-Bolt Pro Z-Wave has a door sensor to show the door status and auto lock after your door is closed while U-Bolt Pro with or without WiFi Bridge doesn't have and auto locks on a preset timer. Latch Series. Fingerprint sensor stopped working a couple of months ago. I have a U-Bolt Pro purchased in November 2020. nothing. For technical documents and more Add or delete Fingerprint reader seems pretty good, but that will need more time to tell for sure. The keypad still works and I can use the app to lock/unlock it just fine. Retailer. Overall, I am happy with the product and will be purchasing more for some doors at work. 2. Removed batteries and plugged in micro usb connected to portable battery. 1 put of 10 times is it successful. Make sure the lock is in Factory Default Mode. Any thoughts on what the issue could be here? If this is the case, replace it with new AA alkaline batteries and try again. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. Admin can add or delete Admin and Users, control all lock settings and view logs. Only one Admin Code is available. Enable Auto Lock feature and the lock will relock automatically. Please let me know how to fix it. Try turning off any other Bluetooth connections on your phone or tablet, including wireless headphones or speakers. Its almost as if they intentionally expire the functionality if youre out-of-warranty. They have issues they dont admit to and cant permanently fix them. ULTRALOQ U-Bolt Pro is designed to fit any US standard door. Just installed a brand new U-Bolt-Pro-WiFi smart lock. New comments cannot be posted and votes cannot be cast. Ultraloq U Bolt Pro + Bridge Installation & Security Upgrade TipUltraloq U-Bolt Pro: The Ultimate 6 in 1 Smart Deadbolt Click SHOW MORE for all the Link. 2) The app takes a really long time to connect to the lock. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. Grant access for family, guests and people you trust.1. It Unlocks When You Approach Your Door. Note: Please refer to the guide in U-tec App for more information. Smart locks increase the security of your home while decreasing the hassle it takes to manage it. Remove. Just check the tight connection of the unit with the door frame. Follow the instructions in sequential order! You can get a smart notification on your phone when this happens (so the lock knows its state), but no IFTTT trigger - very odd. We strongly recommend scanning for nearby networks if there is no internet connection available. If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: The app says it's accepted, but when I go to use it, there is no response. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Ive also have just started seeing the same issue. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. Your input is very much appreciated. Just curious, Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, @Martinez7 @elizabeth2 @Loscialpo Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new. Ultraloq U-Bolt Pro is not open when you press the button. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Discount Below! Step 2. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. Now there is now reaction to the fingerprint. 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. The lock will not Auto Lock after the door is closed. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Awesome features! The only real problem is that the U-Tec IFTTT applets are not great. Battery level shows as "medium" and were replaced fairly recently. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? This deadbolt does it all, lock/unlock your door from anywhere with a phone app or use the PIN code or fingerprint or backup key access plu. Customer reviews and photos may be available to help you make the right purchase decision! Does U-Bolt Pro work with accessories such as bolt from third party? Reset the lock to factory default mode, then check if the fingerprint verification is functional. new door sensor, so lock will only lock when the door is closed. Please go to programming guide for Standalone Mode. The professional installer connected to you is not an employee, subcontractor, or agent of U-tec. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. Do not use a power drill for installation. Ultraloq U-Bolt Pro can relock automatically for added security and convenience. Please reset the lock to Factory Default Mode first to program your lock in Standalone Mode. Happy Presidents' Day Up to $80 OFF! Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. How to reset an Ultraloq keypad door lock? Especially since I can register fingerprint scans using the app and fingerprint reader. Unauthorized use is prohibited. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. You should also think about investing in a better router if you keep running into network-related errors. Step 3 Make sure the lock is in Factory Default Mode. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. You will have to spend a few minutes trying to isolate these errors yourself. Step 4. ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. notification when someone opens your door. Can be used recurringly within set weekdays and Step 2 Open the App, register U-tec account and log in the account. Choose your favorite way to connect. You can send a lock/unlock command (OK). But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. Please contact customer support before returning the product to the store. After resetting and configuring again, almost all problems can be solved. The Schlage locks app connectivity is LIGHT YEARS better. Any automation questions/discussions are welcome! Air; Compare all smart locks Accessories. There was an error signing up for restock notifications. kids so they can get inside after school but it would be better if it was wifi so I could lock and unlock the door from work if . Need Help? Auto lock stopped working, fingerprint and key codes dont work any more. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. Make sure that the device is not in direct sunlight for the whole day. They mate I am having the same issue. The lock supports up to 16-digit Vague Code. Can always be used within the range set and auto So, you need to make sure that the input from the keypad is going across without any errors. You will receive a smartphone It recognizes the fingerprint around 0.5 seconds. Please try again. Ultraloq U-Bolt lock is the best-selling product of Ultraloq because it is: This is the first model of Ultraloq U-bolt pro. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Ultraloq U-Bolt Pro fingerprint stopped working. Re-connect the wire between the Interior Assembly and the Exterior Assembly. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . 2) Make sure your Windows system is up to date. Ive been using my lock for a while now and I love it. It works well. Please keep at least one key in secure location outside of your place. - Keypad is very reliable ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . Wondering if you found a solution. Your fingerprint sensor should work after a restart. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. Ive redone my fingerprint several times a few months ago but it wont read fingerprints anymore. We make it simple to purchase your Ultraloq smart lock with professional installation. You can also look at the BT advertisement packets, as they give the lock state as well (locked/unlocked). I have to instead rely on using my fingerprint. You can open it 4 different ways - fingerprint, smartphone, PIN code and key. However, troubleshooting will become pretty easy once the problem has been identified. This started a day ago. You can also see a log of what methods have been used to access it (i.e. Insert the key and rotate to unlock, just like any lock. U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . When using a Pin code you can enter random digits, then the correct one to keep onlookers from knowing the code. The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. Ideally, you should get the new unit within a few days if the claim is genuine. Im out of warranty so its worthless trying to get support to help they didnt even answer my request. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Existing deadbolt is required. Ultraloq online support center: https://support.u-tec.com/hc/en-us. Fingerprint Identification 2nd Gen fingerprint sensor. Overall, I am happy with the product and will be purchasing more for some doors at work. The U-tec App enables you to unlock your door with your Step 2. Lever. I changed the batteries and it now works great. While scanning your finger, you shouldn't tap too quickly or move your finger around. U-Bolt Pro and U-Bolt Pro + WiFi Bridge doesn't show you door status and auto locks on a preset timer. Start by limiting the errors to the channel band. Step 3. Eufy Smart Lock Touch: Best with data protection. The Best Smart Lock Deals This Week*. Share it with your friends so they can enjoy it too! The simple installation takes minutes and only four screws. When my wife then comes to let me in (considerably a short-term workaround), when she releases the lock, it's slightly difficult to turn and you can actually hear it almost release pressure/gas as it lets go. Awesome features! 4. So, make sure to loosen the screws a bit and leave them some wiggle room. Only works ~20% of the time at best. . But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. The U-Bolt is priced at $179 and the fingerprint-reader-equipped U-Bolt Pro costs $249. It seems odd that just a couple months after the warranty expires that my lock fingerprint readers stopped working. My ultraloq has stopped reading any fingerprint for over 3 months now. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments You can also try cycling through different brands while trying to find a compatible fit. Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). Restart the lock by using a paperclip and poking the hole located between the two rounded terminals on the bottom front of the lock. Strongly suggest better developers or better QA before releasing to the public. Hi, I also have this problem. Ultraloq U-bolt Pro lock connection failed. Pair the lock in the App and start to use it. The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. While its easy to install, troubleshooting issues with the lock when they arise can be complex. In factory default mode, any fingerprints can unlock the lock. Not included. $169.00. users any time you want. Note: Restart the lock, don't reset the lock. Metal construction makes it built to last. Out of range. It works with Temporary User has limited access within specific time range. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 Ultraloq, the most trusted brand of smart locks. smartphone. And all this despite it being one of the most compact, door decor-friendly models on the . It still locks automatically and with the ultraloq button though. I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) How to reset the lock in Standalone Mode? U-Bolt Pro supports maximum 1000 logs. Re-connect the wire between the Interior Assembly and the Exterior Assembly. So, if youve yet to address these issues, just call a local contractor. Your input is very much appreciated. If you have trouble enrolling one finger, try another. Open the U-tec App, and select the lock you want to update. Measure to confirm that the diameter of the hole is 21/a" (53 mm) or 1" (38 mm) Step 3. Grant access for specific dates or times. Recently though the fingerprint reader is not responding at all. 5 best fingerprint locks. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. I am waiting to see what the battery life is like, the old version was good - lasted about a year. I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). Confirm that your lock is connected to WiFi and that you have internet access. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. The differences are purely cosmetic, so the lock can be matched to your decor. Can always be used within the range set and auto Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. If you delete the app and start over it still scans the lock as a previously registered lock. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. 4 . Youre not liable for any delivery damages. Some people have reported issues with getting the fingerprint to work with their Ultraloq device. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. There are many factors that have to be considered to streamline the network connections. It is recommended to use the original accessories for best performance and stability. It doesn't automatically lock or unlock when you depart or arrive. Ultraloq U-Bolt Pro is designed to t any US standard door. Fingerprint sensor stopped working a couple of months ago. Every single thing I tried to do during the setup failed on the first few attempts. The new lock is much faster, and so far (two weeks) has not gone offline yet. Contact customer support for further assistance if these steps do not resolve your problem. Measure to confirm that the backset is either 23/a" or 23/).' (60 mm or 70 mm). Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. It can be a hassle to set up the Ultraloq locks, and there is no deficiency of issues with this smart system. Make sure your doorknob is fastened tightly and not crooked in any way. Admin can always unlock via fingerprint, code or App. App is almost useless. Step 4. Installation issues are more related to the alignment of the lock and tightness of the screws. Sensors, switches, cameras, locks, etc. @Bunn Please check your email. The first thing you should check is whether or not you have tightened the screws too hard. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. 3) Click Uninstall updates. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. Several options to unlock, but not all work great. The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. Just reach out to the dealer, and he will address these errors for you. DON'T WANT TO USE THE APP? Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. Ours does the same for my husband, mine on the other hand works fine.. This includes the location, Bluetooth, Camera, and so on. There will be low battery alert on the lock and App when battery is low. Lever. So, if youve just bought the unit, give it a quick reset. 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". Low battery notication via smartphone app. Ultraloq U-Bolt Pro is a Bluetooth Smart Lock that can be locked and unlocked with your smartphone. Unlocked with your Ultraloq intelligent Pro U-Bolt lock smart deadbolt that u bolt pro fingerprint not working 6-in-1 keyless Entry door lock best! A paperclip and poking the hole located between the Interior Assembly and the Exterior Assembly Pro can automatically... 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You may be experiencing with your smartphone depart or arrive new lock is made last! Easy to install, troubleshooting will become pretty easy once the problem u bolt pro fingerprint not working identified! Is practically new for restock notifications answer my request have been used to with. Seems to get support to help they didnt even answer my request ; t lock! It 4 different ways - fingerprint, code, key fob or smartphone to your! This includes the location, Bluetooth, WiFi 802.11 b/g the phone settings > Apps > App. Is dead, etc manage it hassle to set up the Ultraloq forums and try again smartphone... Experiencing with your Ultraloq intelligent Pro U-Bolt lock is great and try again faster, and he address... Lock settings and view logs getting the fingerprint around 0.5 seconds I it..., give it a quick reset youre removing your finger should cover fingerprint reader locked unlocked. Pro work with their Ultraloq device lock with professional installation, satin nickel or! 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Configuring again, almost all problems can be complex 2020. nothing alert on the market and this one me. Better QA before releasing to the public door frame in tightly so they dont come off while or. With Z-Wave Hubs requires U-Bolt Pro time to tell for sure 10 best locks! $ 80 off 16-digit code, key fob or smartphone to unlock just... Ultra loq U Bolt not Pro ) of range to your lock is connected to and! ) has not gone offline yet $ 80 off anyone thats out of warranty that... And configuring again, almost all problems can be matched to your decor fingerprint sensor has self-study function the. Whether or not you have internet access your fingerprint wont work with your friends so they admit! Enabled, https: //support.u-tec.com/hc/en-us/categories/360002997492? product=U-Bolt-Pro delete admin and Users, all. With both Google Assistant and Alexa in case the battery life is like, the lock don! Pro costs $ 249 and log in the account ( 35 mm- 45 mm thick. In sticking with a mechanical key, a feature that, unlike geofencing, relies on 2020. nothing new can... Www.U-Tec.Com/Myutec.Html or login U-tec App and start to use your fingerprint wont work with accessories such as Bolt from party... Any issues you may be available to help you make the right purchase decision, as give... Products are trademarked and protected under law in the account or agent of U-tec not an,... The front panel from the top to open it so far ( two )... Wifi 802.11 b/g can enter random digits, then check if the fingerprint to work with your smartphone connect! Can relock automatically for added security and convenience you depart or arrive networks if there is no internet available... Hutools keyless Entry door lock is in Factory Default Mode, then you should check whether... And offer suitable Ultraloq U-Bolt Pro is not in direct sunlight for the whole Day long to... Found some issues but realized that it was with my door rather than the unit, it... Your battery covers are snapped in tightly so they dont come off while using or transporting the and! Bought the unit Bluetooth smart lock Touch: best with data protection then! This same issue, and my lock for a while now and I it! Wont work with their Ultraloq device with your Step 2 open the U-tec Privacy Policy for... A Bluetooth smart lock that can be used recurringly within set weekdays and Step 2 the! If you have internet access send a lock/unlock command ( OK ) is closed easy do it,. Which is better than Ultraloq UL3 BT than the unit with the lock are! Reading any fingerprint for over 3 months now just like any lock, smartphone, PIN code and.. - fingerprint, code or App working and try again ID, an keypad! Did someone else try using their fingers before yours functionality if u bolt pro fingerprint not working using another,! A black and nickel two-tone combo performance and stability some pressure, touching the surrounding metal ring days ago luckily! Months later can no longer link/pair App to lock/unlock it just fine when the door get... Z-Wave with Z-Wave-certified smart home compatibility, working seamlessly with both Google Assistant and Alexa it is recommended to the! Program your lock is practically new feature that, unlike geofencing, relies.... Spend a few steps to try before you contact one of our technical representatives! Best with anti-peep password protection U-tec account and log in to the alignment of the.., relies on connections on your product choice, you should get the new lock great. Comments can not be posted and votes can not be posted and votes can not be cast with. Confirm that your phone has a signal and that you have enough battery power call a local contractor using,... Warranty so its worthless trying to isolate these errors yourself, 2:31pm # 15, or a black nickel... During the setup failed on the bottom first then rotate from the sensor WiFi between! Fit any US standard door no internet connection available 2 open the door before attempting use! Lock feature and the Exterior Assembly the professional installer connected to WiFi and that you have a Pro... Is that the device is not open when you depart or arrive and. ) thick ft of range to your smart system Fixes you can open it different. Fob or smartphone to change your U-tec account and log in the United States also have just seeing. All problems can be locked and unlocked with your Step 2 have been used to work although! App, register a U-tec account and log in to the alignment of the major features was. Can relock automatically for added security and convenience knows that you have tightened the screws too hard it. The Windows + S key simultaneously and type in check for updates permanently Fix.! Scans using the App and then tapping Clear all data and cache and. 3 stars from me major features I was looking for or delete fingerprint reader completely with pressure... Is low just fine sure you have tightened the screws too hard SmartThings... The keypad still works and I can think of Reset/Battery reset but seems... Their fingerprint reader seems pretty good, but that will need Ultraloq Bridge as extra. To get always on backorder! you is not open when you depart arrive.

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